Forgotten my password

If you have forgotten your password, don’t worry, we have your back. Use this form to request a new password. We’ll send an email to your registered email address with a link to follow to reset your password.

How it works

Because your password is encrypted and stored in a way that can’t be retrieved from the database, you’ll need to give us a new password when you forget your current one.

When you give us your username and the security question and answer you provided at registration or in your profile, we will send you a link that will enable you to reset your password.

The link we send you is unique to you and can only be used once. If you sign in to your account with your existing password, the unique link will be cancelled.